Does everyone have access to the right information for every situation, or is this a weakness in your chain?
Access to the right information at the right time, and in relationship to your role improves the chances of a good encounter with the customer. This applies to your entire franchise network.
We think knowledge and support are at least as valuable, as keeping the shelves stocked. Your co-worker's ability to turn concept into reality must never be the weak link. A common goal and consensus as to what leads to the wanted result, is the very fundament for financial control of your chain. What are acceptable methods and what ways of working are outside your concept? Your brand is an asset deserving the most dedicated care. This is important regardless of branch or the size of your franchise business.
It is vital to the success of your chain for you have an effective system for communication and cooperation. This is why we have developed a franchise specific intranet platform